For ages 21 and above

hi67's commitment to responsible gaming

Stay safe while having fun — hi67 provides deposit limits, time-out and self-exclusion tools to protect you.

Why is responsible gaming important?

Gaming at hi67 is for enjoyment and entertainment. However, we understand that for some people gambling can become a problem. That is why responsible gaming is a priority for us. hi67 always wants every user to play within their own means, safely and with full awareness.

Responsible gaming means knowing when to stop, managing your own budget, and never seeing gambling as a solution to life's problems. hi67 is committed to helping you develop that awareness.

All protection tools on our platform are completely free and available to use at any time. If you have any questions or concerns, our 24/7 Bangla support team is always here for you.

Core principles of responsible gaming

  • Gaming is for entertainment only — not a way to earn income
  • Only bet money you can afford to lose
  • Keep gaming separate from family, friends and work time
  • Do not chase losses by placing more bets to recover money you have lost
  • This site is strictly prohibited for anyone under 21 years of age

Our protection tools

hi67 provides several robust tools to keep you safe — all of which you can activate at any time.

Deposit Limit

Set a cap on how much you deposit on a daily, weekly or monthly basis. Once a limit is set, it cannot be exceeded. Lowering a limit takes effect immediately; raising one takes effect after a set waiting period.

Time-Out Break

If you feel you need a short break, use the time-out feature. You can temporarily suspend your account for anywhere from 24 hours up to a maximum of 6 weeks. No bets or transactions will be possible during the break.

Self-Exclusion

If you feel you need a long-term break, choose self-exclusion. You can close your account for anywhere from 6 months to permanently. Your account cannot be reactivated while an exclusion is in effect.

Session Time Limit

Set a time limit for each gaming session. When the set time is up, a warning will appear automatically and the session will end. This helps prevent you from spending more time than you intended.

Betting History and Reports

View a complete history of all your bets, wins, losses and spending at any time. This transparency helps you stay aware of your own gaming patterns and make responsible decisions.

Reality Reminders

During long sessions, hi67 sends automatic reminders to let you know how long you have been playing and how much you have spent. These messages give you the opportunity to stop at the right time.

Warning signs of problem gambling

If the signs below appear, it is time to seek help. Being honest with yourself and asking for help when needed is a sign of courage.

  • You keep placing bets to recover money you have lost and your losses keep growing.
  • You want to stop playing but cannot control yourself.
  • You are hiding your gambling from family or friends.
  • You are betting with money meant for living expenses, bills or debt repayment.
  • Gambling feels more important to you than work, studies or relationships.
  • Even after a big win you are not satisfied and place more bets.
  • You feel stress, anxiety or depression because of gambling.

Check yourself

Ask yourself the questions below. Answer honestly — this is just for you.

  • ❓ Have you ever spent more time or money on gaming than you planned?
  • ❓ Have you tried to stop playing but could not?
  • ❓ Has a family member expressed concern about your gambling?
  • ❓ Have you ever placed a bet using money set aside for an urgent need?
  • ❓ Do you feel restless or anxious when you are unable to play?

If your answer to any of the questions above is "yes", contact our support team right away or activate self-exclusion on your account.

21+

For ages 21 and above only

All hi67 services are for individuals who are 21 years of age or older only. Minors are strictly prohibited from opening an account or gambling. If a minor can access your device, use a password lock on your account and make sure you log out.

hi67's commitment

Our dedication to responsible gaming is proven not just in words, but in action.

Account Security

SSL encryption is used to keep your account secure. Make your account even safer by enabling two-factor authentication.

Awareness Training

Our support team is trained in responsible gaming. They know how to direct a player who is struggling toward the right assistance and the right tools.

Age Verification

Age verification is mandatory when opening an account. If a minor's account is identified, it is closed immediately and all deposits are returned.

Partnership with Support Organisations

We work with organisations that provide professional advice on gambling-related problems. Users who are struggling are directed toward professional help when needed.

Safe gaming tips

Following these simple habits keeps gambling enjoyable and under control at all times.

1

Set a budget in advance

Before each session, decide on a fixed amount you are prepared to lose. Once that amount is gone, stop — do not place extra bets in the hope of winning it back.

2

Stick to a time limit

Decide in advance the maximum amount of time you will play each day. Set an alarm on your phone and log out as soon as it goes off.

3

Do not play under stress

Never sit down to play when you are angry, sad, anxious or under the influence of alcohol. Making good decisions is harder in that state and the risk of greater losses increases.

4

Take regular breaks

Get up at least once every hour, eat something or drink water. Playing for long stretches without a break weakens your judgment.

5

Do not treat a win as guaranteed

Every bet is a completely separate event. A previous win does not guarantee the next one. Do not plan your life around luck.

Reach out if you need help

You are never alone. hi67's support team and specialists are always here for you.

hi67 Support Team

For anything related to responsible gaming — setting a deposit limit, activating a time-out or applying for self-exclusion — our support team will help you directly.

24/7 Bangla Live Chat
Get an instant response
Email Support

Remember

  • Asking for help is not weakness — it is courage.
  • Our support team speaks Bangla — there is nothing to be embarrassed about.
  • A self-exclusion or time-out request takes effect straight away.
  • Talk to a family member or a trusted friend — their support is priceless.
  • Seek professional mental health support if you need it — it is your right.

Questions and answers about responsible gaming

Find answers to the most frequently asked questions here.

After logging in to your account, go to the "Account Settings" section and select the "Responsible Gaming" option. From there you can set a daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately. If you have any trouble, contact our 24/7 live chat support.

Self-exclusion can be temporary (6 months to 5 years) or permanent — the choice is yours. When a temporary exclusion period ends, you will need to make a new request yourself; your account will not reopen automatically. A permanent exclusion cannot be reversed once applied. Your account cannot be reactivated under any circumstances while an exclusion is in effect.

Yes, your account balance remains completely safe during a time-out or self-exclusion. Only the ability to place bets or make new deposits is suspended. Your full balance can be withdrawn once the period ends or the exclusion is lifted. Contact live chat support for an urgent withdrawal.

Start by talking to them calmly and listening without judgment. Let them know that seeking help is normal and something to be respected. You can inform hi67's support team about the situation and we will assist with next steps. If needed, encourage them to consult a professional mental health specialist.

No. To open an account at hi67 and take part in any form of betting or gaming, a user must be 21 years of age or older. Age is verified at the time of registration. If someone opens an account using false information and this is detected, the account will be closed immediately.

Using deposit limits or session time limits has no effect on active bonuses. However, if you activate self-exclusion or a time-out, you will not be able to meet bonus conditions during that period. Your mental wellbeing and safety are always more important than any bonus. Speak with our support team for more details.

Play responsibly, enjoy every moment

All games at hi67 are for entertainment. Enjoy our cricket, slots or casino games — at your own pace, within your own budget.

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